what is the best glue to repair le creuset cermaic?
Editor'south note: since I published this post, I've received a lot of comments online and off by people frustrated with a different feel (and a much less positive i.) While I was satisfied (and seemingly lucky) with my experience, I'll get out the comments open, and welcome anyone to share their feel here equally well. Did you managed to get your pot replaced? Did it not work? Keep in mind that we're all existent humans here, and in no manner continued to Le Creuset, so let's go along it friendly in the comments!
Here'southward a little story for you nearly my recent experience with Le Creuset. (Spoiler: information technology ended happily!) Simply I'll start from the outset: from early childhood, my favorite cooking memories involve sitting over the stove, stirring succulent things in Le Creuset pots. My mom has had the same big white French oven, and big bluish braiser for at least ii decades. More, I suppose. I love the functionality of these pots, and the heat distribution. They are perfect for soups and stews, braising, or even roasting in the oven.
Three years agone, I became a large kid, and got my own – a 7.25 quart round French oven, in Dijon. It'southward a cheerful color, fabricated my kitchen happy, and I used it every day. It felt proficient, having that pot, trusted, and would serve, in a pinch, as an effective weapon, in case of an intruder bursting into my kitchen.
While my mom's pots have lasted with no issues for decades, alas, I must have purchased a lemon. Later on a few years, the enamel on the lesser of the pot started smashing, despite my gentle apply with wooden spoons, typically low-medium estrus as specified by their recommendations, and only gentle scrubbing. (You don't really e'er need to use the matter on high, because of the fantastic cast fe.)
One mean solar day, I was heating up some oil in the pan, and the enamel started exploding like tiny pieces of popcorn. I must admit, I had no idea what to do. I couldn't really afford to drib several hundred dollars on a new pot, and reading threads on Chowhound made me nervous that Le Creuset might not supervene upon it. But after several months with express braising capabilities, I decided to take the plunge, and try my luck with the return process. There was no sense in sitting with a large, useless kitchen particular. (I literally loved the pot then much that the thought of parting with it was horrific, even though I could not utilize it at the time.) Hopefully, if y'all are in the same boat as I was, this will be of utilise.
Here's what happened:
one. I chosen client back up, and asked for a Returns Merchandise Authorization number. They enquire you lot to put the number both inside and outside your returns box, so don't send it to them without calling first! I chatted with the kind back up folks for a bit about my problem. They couldn't promise it would be replaced, but they seemed kindly enough, that I'd take chances it.
2. I washed out my sad pot, ane terminal time. I had a large pot, and was a lilliputian nervous almost finding something to ship information technology in. Fortunately, my vii.25 quart pot fit perfectly in the USPS priority shipping box!You accept to pay for it yourself, only at least this is fairly economical. Go USPS!
3. I wrote a kind note explaining what was incorrect, just in case they didn't notice. I then purchased insurance on the item, and confirmation of delivery (just a few extra dollars, only totally worth information technology.) My thinking was if the post lost my pot, I'd become insurance, and be able to replace the thing anyway. There was a moment where I prayed this would really happen, because at the time, I even so had my doubts nigh Le Creuset coming through. I as well took a moving-picture show in the box, but in case. The total came to about 18 dollars, which isn't free, simply likewise isn't a 10th of the cost of purchasing a new pot.
iv. I waited. The support site says turnaround fourth dimension is 2-4 weeks, although on the phone I was quoted four-6 weeks. There's zero to really track the process, or whatever grade of advice from the company. But yesterday, I came abode, and there was a box on my doorstep. The box came back in less than three weeks, and they even replaced it in the discontinued colour of the original (Dijon).
If they don't find fault with their workmanship, they offer a 75% discount off of the purchase of a new pot. (Only they won't return the item yous sent to them.) I think I would take had a tantrum if they had pulled this, just fortunately, things went well.
Moral of the story: this was an anxious month. I sent my well loved item back to the factory without hope of return. I wish they had a plan that y'all could but commutation at an authorized point of buy, but I'm certainly appreciative that I got my pot replaced! And bluntly, I wish I had done it sooner! I LOVE, LOVE, Honey my pot. So, if there are any of you sitting at abode with a sad Le Creuset, just take the plunge.
Source: https://www.thesecondlunch.com/2013/01/le-creuset-lifetime-warranty-how-i-got-a-brand-new-pot/
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